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Hit space bar to expand submenuProducts
  • Bulk Herbs
  • US Grown Herbs
  • Honey Pearls
  • Hit space bar to expand submenuConcentrated granules
    • All Concentrated Granules
    • Spring Wind - Single Herbs
    • Sun Ten - Single Herbs
    • Sun Ten - Formulas
  • Hit space bar to expand submenuCapsules
    • Sun Ten - Capsules
  • Hit space bar to expand submenuTopicals
    • For the Skin
    • For Muscles and Joints
    • Soft Plasters
    • Compresses
  • Tools
  • PPE
  • Books
  • About Sun Ten Concentrated Granules
  • About Empirical Health Honey Pearls
Hit space bar to expand submenuAbout Spring Wind
  • Our Story
  • Our Herb Quality
  • Our Herb Grade Definitions
  • About Our Concentrated Granules
  • About Sun Ten Concentrated Granules
  • About Empirical Health Honey Pearls
  • About Our US Grown Herbs
  • Our Discounts
  • Contact Us
Hit space bar to expand submenuPractitioner Resources
  • About Pao Zhi Herbs
  • Spring Wind Blog
  • Syrups in Chinese Medicine
  • How to Use Soft Plasters & Compresses
  • Treatment of Sinew Damage with External Applications
FAQs

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Spring Wind Policies During the COVID19 Pandemic

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  2. Spring Wind Policies During the COVID19 Pandemic

As our business returns to what we will, for the sake of simplicity, call normal, the following policies will be in place:

  •  If you wish to change your credit card on file or give us a new credit card, please call us Monday-Friday 9-5 Pacific time. Alternatively, you can email us at customerservice@springwind.com and tell us a good phone number at which to reach you. We will call you as it is not safe to transmit credit card information via email or leave it on voicemail.
  • Orders should ship on the same day the order arrives or the following business day.
  • As usual, we can ship orders to you or directly to your patients. Please indicate which you desire by providing the shipping address you want to use. For drop-ship orders we include a packing list in the order and email an invoice to the practitioner.

Please note that Spring Wind is a practitioner company. Started by a practitioner (Andy) and employing several practitioners. We see suffering and we want to help patients to heal. It is our natural instinct. We will do our best to keep coming to work and sending out the herbs you need to do your job. Thanks for trusting us with your herb needs.

We will all be required to sacrifice in the coming months as this pandemic dramatically changes our daily life. It certainly points out the interdependence of all life and especially the dependence we all have upon each other. Please know that those of us at Spring Wind are working hard to do our part to provide the herbs and service you have come to expect from us.

 We wish you the best in these difficult times.

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Phone: 510-849-1820

Fax: 510-849-4886

Email: customerservice@springwind.com

The products sold by Spring Wind Herbs, Inc. are based on traditional Eastern medicine. The descriptions of the uses and functions of the ingredients of the products are based on those ingredients' uses and functions in the medical system from which they are drawn. These uses and functions have not been verified by Western scientific means and mention of them in regard to our products is for educational purposes. The goal of these statements is to show how these herbal combinations have been used through the centuries. These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease.

© 2025 Spring Wind Wholesale

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